Privacy Policy

Last updated: please refer to the date shown when this page was most recently published.

This Privacy Policy explains how Kemivi ("we", "us", "our") collects, uses, stores and shares personal data when you visit this website and use the contact form on it. We are committed to handling your personal data lawfully, fairly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We also comply with the Privacy and Electronic Communications Regulations 2003 (PECR) in relation to cookies.

1. Who We Are

Kemivi is the controller of the personal data described in this policy. Our details are:

2. What Personal Data We Collect and Why

The only way this website collects personal data directly from you is through the contact form. When you submit the form, we collect the information you choose to enter, which may include:

We use this information only to read and respond to your enquiry, to provide the information or support you have asked for, and to keep a record of our correspondence with you. Please do not include sensitive information, such as bank details or health information, in the form.

3. Legal Basis for Processing

Under the UK GDPR we must have a lawful basis for processing your personal data. We rely on the following:

Purpose Lawful basis
Responding to your enquiry submitted through the contact form Our legitimate interests in answering the questions people send us (Article 6(1)(f)), or, where your enquiry relates to entering into a contract with us, steps taken at your request before a contract (Article 6(1)(b))
Storing your cookie consent choice Your consent, recorded through our cookie banner, as required by PECR
Advertising measurement on the confirmation page Your consent (Article 6(1)(a)), only after you have agreed to it
Complying with legal obligations and defending legal claims Legal obligation (Article 6(1)(c)) and legitimate interests (Article 6(1)(f))

Where we rely on legitimate interests, we have considered whether those interests are overridden by your rights and freedoms and have concluded that they are not.

4. Cookies

This website sets only one cookie:

Cookie name Purpose Duration
cookie_consent Stores your cookie consent choice so that we do not ask you again on every visit One year

We do not use analytics on this website, and we do not set session cookies, CSRF cookies or any other cookies beyond the one listed above.

Advertising measurement

Advertising measurement runs only if you have given your consent, and only on the confirmation page shown after you submit the form. If you decline consent, no advertising measurement takes place. You can change your choice at any time by deleting the cookie_consent cookie in your browser settings, after which the consent banner will appear again.

5. How Long We Keep Your Data

6. Who We Share Your Data With

We do not sell your personal data. We share it only where necessary:

If any of these recipients are located outside the United Kingdom, we will ensure that appropriate safeguards are in place, such as an adequacy decision or approved standard contractual clauses, so that your data remains protected.

7. Your Rights

Under the UK GDPR you have the following rights regarding your personal data:

How to exercise your rights

To exercise any of these rights, email us at [email protected], or write to us at 186 Cheetham Hill Road, Manchester, M38 6JB. We may need to verify your identity before acting on your request. We will respond within one month of receiving your request, and we may extend this by up to two further months for complex or numerous requests, in which case we will tell you why. We do not normally charge a fee.

8. Complaints

If you are unhappy with how we have handled your personal data, please contact us first so that we can try to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. No method of transmission over the internet is completely secure, but we work to keep your information safe and limit access to those who need it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The latest version will always be published on this page, and we encourage you to review it periodically.

11. Contact Us About Your Personal Data

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: