Contact Kemivi

Questions about the app? Ask us directly.

Choosing a money app is a bigger step than it looks, especially if you have never tracked a pension or bills on a phone before. Write to us, call us or visit the office in Manchester. We usually reply to a request within 4 hours on working days, and a real person from our team of 8 will answer you.

Send us a message

Tell us what you would like to know: how the app shows a monthly budget, whether it works on an older phone, or how we can help you get started. You do not need to use technical words. A few plain sentences are enough.

We use your details only to answer your request. Please do not include bank card numbers, passwords or PINs in the message.

Where to reach us

  • Email [email protected]
  • Phone +44 161 917 5588
  • Address Kemivi
    186 Cheetham Hill Road
    Manchester, M38 6JB
  • Business hours
    Monday to Friday09:30-18:30
    Saturday11:00-13:00
    SundayClosed

How to find us

We are on Cheetham Hill Road, in the north of Manchester, on a main bus route. If you are travelling from the city centre, ask the driver for the Cheetham Hill stops and look for number 186.

Open the location in the map

What happens after you write to us

1. We read your message

Your request goes to the person who knows the topic best. Within about 4 hours on a working day you will get a reply by email or phone, whichever you prefer.

2. We answer in plain words

If your question needs a longer explanation, we offer a short phone call or a visit to the office during opening hours, so that nothing stays unclear.

3. You decide the next step

There is no pressure to sign up for anything. If you want to learn more about who we are first, see our about page.

Not sure what to ask?

Write only your name, phone number and the words "please call me". We will phone you back during business hours and take it from there.

Go to the form